I can highly recommend Crystalink to anyone thinking about purchasing an engagement ring during lockdown virtually. It all started with an email to Chris explaining roughly what I was looking for in an engagement ring, Chris shared some details and set up a virtual appointment using Zoom.

It was fantastic to have a 1-2-1 (45 minute) session where Chris took me through all there was to know and understand about diamonds and engagement rings. He explained the 4 C’s and what these meant, explaining how they translate to the naked eye and impact on the cost/ value of the ring.

Chris had selected 3 rings based on the detail in my email and they were all suburb choices. It was an easy decision to make as Chris had got it completely right in the very first ring he showed me, understanding exactly what I was looking for he selected the most beautiful ring that was better than I could have imagined.

Chris was very reassuring about the process, clear in the next steps and gave me time to make a decision that was best for me. I decided to purchase the ring, payment was taken over the phone, the item (including ring, box, bag, valuation certificate, insurance details, guarantee) was all boxed up and securely packaged in non-branding packaging and sent via Royal Mail, recorded special delivery with insurance.

It was sent as promised and arrive the very next day, exactly as expected and explain by Chris. It was perfect and a seamless transaction. I can’t wait to bring my Fiancé to meet Chris and his wife when lockdown restrictions lift, especially as Chris provides a lifetime cleaning service.

The lockdown proposal (Saturday 6th Feb 2021) was a huge success, she said yes! The most important part was supported greatly by this fantastic business and I’m very thankful for all their help!